Shipping Policy




All orders are processed within 1-2 business days (excluding weekends and holidays) after receipt of your order confirmation email. You will receive another notification when your order ships.


However, during periods of large order volumes, allow 1 to 2 additional days before shipping your order. Also, potential delays can be envisaged during problems related to postal services which are beyond our control.

Domestic Shipping Rates and Estimates

For calculated shipping costs: The shipping costs for your order will be calculated and displayed at the time of ordering.


Estimated delivery time

Shipping distance




Expected arrival date
(working days)

2 days

Up to 5 days

Up to 9 days



Pick up in store

We are an online store only and as such there are no in-store pickups at this time.

Remote areas

Note that a remote area surcharge may be payable when your order is processed.

International shipping

Although we are considering adding this service, we do not currently offer international shipping at this time.


How to check the status of my order ?

Once your order has shipped, you will receive an email notification from us which will include a tracking number which you can use to check its status. Please allow 48 hours for tracking information to become available.

If you have not received your order within 5 business days of receiving your shipping confirmation email, please contact us at with your name and order number, and we We will review the situation for you.​

My story

I am Naminata, the founder of Nafa - educational tools. My journey towards the creation of this company began with a personal and painful observation: the learning difficulties of my daughter, Maëly. When Maëly was 2 years old, I noticed language problems that manifested as difficulties in pronunciation, in answering age-appropriate questions, in structuring her sentences and in clearly expressing her needs, ideas and emotions. At the time, the specialists I consulted in France didn't really take these signs seriously, but my instinct as a mother pushed me to dig deeper.

It was when I arrived in Canada, three years later, that I decided to consult again. This time, the specialists confirmed my suspicions: Maëly suffered from a developmental language disorder (DDL). A cluster of specific learning disabilities was also diagnosed, including dyslexia, dysorthographia and dyscalculia, as well as non-hyperactivity attention deficit disorder and dyspraxia.

Creation of NAFA - Educational tools

These discoveries awakened in me a fierce determination to help my daughter. Faced with this reality, I immersed myself body and soul in the search for tools and strategies that could help Maëly develop her potential. I went through articles, books, videos and participated in conferences on the subject, even integrating groups of parents living the same situation as me.

I also worked closely with the education professionals who followed Maëly, to design an individualized intervention plan to meet her needs. I also made sure teachers understood her challenges and made reasonable accommodations in the classroom.

It is from this personal and educational journey that Nafa - educational tools was born. I dream of a world where every child, regardless of their challenges, has access to educational tools that help them develop their full potential.

My vision for the brand

Nafa is more than just a business for me, it's a mission. It is a project fueled by passion, dedication and love. I am driven by a deep desire to make a positive difference in children's lives and provide them with opportunities that will help them grow, learn and feel fulfilled.

My engagement

Dear parents, who may be going through the same situation, know that I am by your side. My commitment to you and your children is unwavering. I am here to offer you fun educational solutions, adapted to everyone, so that each child can flourish, shine and realize their full potential. Join me on this exciting journey and together, let's create a future where every child is celebrated, encouraged and supported in their unique learning. Because taking care of the development of our children is a mission that nourishes my heart and my soul.